Privacy Policy


This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide to us, Express Estate Agency Limited (“we” or “us”), via expressestateagency.co.uk (“our Website”). Together with our Website terms, (and any other documents referred to in it or in this policy) and any relevant prize draw terms, this Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please be sure to read this Privacy Policy before using, or submitting information to us via, our Website. By using our Website, you agree to the terms of this Privacy Policy. Whenever you submit information via our Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is [Express Estate Agency Limited , Peter House, Oxford Street, Manchester, M1 5AN].


DATA WE COLLECT

We collect certain data about you when you register to use the Service, such as name and email address, your property type and enquiry details. We may also ask you for other optional information about your work, financial circumstances, lifestyle and interests. If you choose to give us this information, we will use it to help us to tailor the Service to your needs and preferences.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it is), the better we can personalise the Service for you. We also collect information from you if you choose to take part in any of our surveys, competitions or promotions. We use this information to better understand how people use this site and the Service and so that we can contact winners of competitions and plan other promotional campaigns.

The Site does not automatically capture or store personal information relating to visitors to this Site other than to log the IP address of visitors (the unique address associated with your computer on the internet) which is automatically recognised by our web server and basic session details generated by visitors to this Site.

We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information on the number of users linking to our Site from their sites. You cannot be identified by those sites from this information.


HOW WE USE THIS DATA
  • Operate the Service and send you information you request on the Site
  • Generate aggregate statistics about our Site visitors and users of the Service
  • Collect broad demographic information for aggregate use
  • Improve the content of our web pages
  • Administer this Site
  • Customise the Service we provide to you
  • Notify you when your registration with the Service is due to expire
  • Handle enquiries, orders or applications submitted to us by you
  • Verify your identity (for example, in the event you participate in a promotion or are a competition winner)
  • Conduct surveys and market research
  • Send you our newsletter and information about products and services that may interest you. This may be by email

In order to respond to your further requirements. We need to know your name and contact telephone number. By using this website you agree that we may contact you to provide information to you about products and services that may interest you. This may be by email, SMS, telephone or direct mail. If at any time you do not wish us to share your information in this way. Then you can request this which is explained below in ‘Opting out’.

We may pass your information to any buyer of part or the whole of our business in the future, but it will only be used by them in accordance with this privacy policy.

This Site contains links to other sites. We are not responsible for the privacy policies or the content of such sites and recommend that you check the policy of such third party sites and contact the owner or operator if you have any concerns or questions.


DATA PROTECTION RIGHTS

The Data Protection Act 1998 gives you certain rights including a right to request a copy of your Information and to have inaccurate Information corrected.


FURTHER INFORMATION

For more information on data protection legislation and related matters please visit the Information Commissioner’s website at www.dataprotection.gov.uk.


COOKIES AND TRACKING

The Express Estate Agency website and applications may collect anonymous data about how you use our services in order to help us improve future functionality.

Express Estate Agency use Google Analytics, which is a web analysis service provided by Google. No data that personally identifies an individual (such as a name, email address or billing information) is tracked, collected or uploaded.

Express Estate Agency may collect and report on the adoption and usage of specific features, crashes and exceptions and other useful, anonymous metrics.


STORING YOUR DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the EEA.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect the information we store about you, we cannot guarantee the security of any information transmitted via our Website; any transmission is at your own risk.


CALLS

Please note that any telephone calls made to Express Estate Agency may be recorded and/or monitored for training and data protection purposes.


OPTING OUT

You have the right at any time to stop us from contacting you. If you want us to stop contacting you at any time please write to Removals, Express Estate Agency, Peter House, Oxford Street, Manchester, M1 5AN and we will add your details to our suppression list.

To opt-out of email communications you can click the unsubscribe link within the email you have received.

To opt-out of SMS communications you can reply to the message received with the word ‘STOP’.

Alternatively, you can visit our unsubscribe page at www.expressestateagency.co.uk/unsubscribe/ where after entering your contact details used in your enquiry to be given the option to opt-out of some or all email and SMS communications.

If you have any questions or difficulties unsubscribing from email or SMS communications, you can contact us at remove@expressestateagency.co.uk.


WANT TO KNOW MORE?

If you remain concerned about information disclosure or have any questions about this Privacy Statement or your dealings with Express Estate Agency. You can contact us at the following address:

Express Estate Agency
Peter House
Oxford Street
Manchester
M1 5AN
Telephone: 0345 073 9679
Registered company number: 07914454


CHANGES

Any changes to the Privacy Policy will be posted on this page.