Fan favourites: Real stories, real success

See how our customers shine with genuine reviews and inspiring success stories.

Gary Rattray, Warminster

Before switching estate agents to Express, I was very happy with the local agent as they were polite and helpful. My only frustration was they were a little traditional and didn’t understand the Internet and only had a very local reach.

I decided to sell my beloved home of 20 years as I found a unique property to move to that is Grade Two Listed and needed to be converted from a commercial building. Before switching estate agents to Express, I was very happy with the local agent as they were polite and helpful. My only frustration was they were a little traditional and didn’t understand the Internet and only had a very local reach. I was very happy with the service from Express. I found it efficient and responsive and got great service from Nicole who was handling my sale. When the sale was agreed it brought certainty, allowed planning and gave the ability to progress with my new home. In my personal experience Express were efficient which resulted in a sale which went smoothly throughout the process. They had a further reach than my previous local agent and found a buyer from a different area.

Paolla Prinzivalli, Northampton

Our property was up for sale with our previous estate agent for 4 months. It was taking too long and we were getting very frustrated.

We were selling our property in order to move back to Milton Keynes. Our property was up for sale with our previous estate agent for 4 months. It was taking too long and we were getting very frustrated. Express Estate Agency were really quick and got 3 viewers in the first week and an offer the week after. We accepted an offer at the price we wanted and we were delighted. I would recommend Express to anyone looking to sell. It’s reassuring that you only pay when the property sells and then completes.

Mr and Mrs Curran, Bolton

We had our property listed for sale with another estate agent before using Express Estate Agency. The other agent stopped advertising on a large number of websites, we were disappointed with the lack of contact and also the lack of viewings.

“We decided to sell our home because we were looking to downsize. We were looking for a bungalow as we are getting older and needed a property with no stairs. We had our property listed for sale with another estate agent before using Express Estate Agency. The other agent stopped advertising on a large number of websites, we were disappointed with the lack of contact and also the lack of viewings. When we switched to Express Estate Agency we immediately noticed the communication was significantly better and the team were very friendly to ourselves. We very quickly started to get viewings which were also only from people who were in a position to buy. Express Estate Agency were very knowledgeable and helpful throughout the sale. Our house sold quickly and we felt fantastic and can only thank Express for the way they handled the sales process throughout every step. It’s always a difficult question when selling your house as to who to use. I can only say to anyone wondering who to choose that I would without hesitation go to Express Estate Agency as they are second to none.”

Mr and Mrs Snaith, Llanelli

We were very relieved and upbeat once the sale had been concluded. A great weight was removed from our shoulders.

“We were selling our property as we were moving back to my wife’s family home following the death of her mother. Our previous agent, before using Express Estate Agency, did the absolute minimum. They used poor photographs, we didn’t get any feedback following viewings, poor online advertising coverage and appeared to not be interested in our property. We had no communication unless we phoned them. During this period of not selling with our previous agent. We felt very down and depressed. We felt we were on our own and we were not the main attention of the estate agent. We decided to remove our home off the market because of the slow and inadequate service received from this estate agency. As soon as we switched to Express Estate Agency, the service provided by them made us feel confident in what they claimed they could do for us in selling our property. From the initial phone call to the agreement with the buyer, we have found Express to be professional, very friendly and polite. Everyone we spoke to, from Robert our Property Sale Manager to our Sales Progressor, were open and honest with us. If we needed anything they were always available and kept in touch with us at each step of the journey. We were very relieved and upbeat once the sale had been concluded. A great weight was removed from our shoulders which we had been lucky to share with Express Estate Agency. We would recommend Express to family members and others due to the exceptional service we received. You are paying for extraordinary service and people. Express do what they tell you they will do and go the extra mile if needed.”

One of the UK’s most reviewed estate agents

With thousands of happy clients and consistent high ratings, we’ve earned our place at the top.

Kevin Stewart

Excellent service... 

Excellence service.. Thanks to Anderson Bailey two phones calls in less than 2 days, sale was agreed. Great support from Carmine Sodano throughout. Exactly as it says on the tin.. Express Estate Agency. Highly recommended will buy from them again without a doubt.

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Steph ansell

Great communication, very friendly and helpful. Received 3 offers within a week of it going live and happy to have accepted 1 of the offers. Was very dubious about using this company as i haven't heard of them before, but definitely made the right choice

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Lorifield1

What a fantastic service. I was a buyer and was kept very informed all the way through the process. The staff are friendly, nothing was too much trouble and this was the case for every interaction. I would thoroughly recommend Express Estate Agency.

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Joe Ferrett

Incredible Service

I cannot find any fault with the service provided. Ryan has been helpful on all matters, not only from selling our property but with help and advice for onward chain. Incredible service all round

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Alison Redgrove

💫everyone in Express Estate Agents engaged in the sale of our late mothers house were at all times helpful and communicative so thank you

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dduhie123

The agent has been excellent through the final stages of my house sale. Would have no hesitation in using Express estate agency in the future or recommending them to friends and family. Thank you everyone for your hard work it has been greatly appreciated.

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Ryan Robinson

Home purchase

I recently had the pleasure of working with Lucy at express estate agents to buy my new home, and I couldn’t be more pleased with the experience. From start to finish, their team was knowledgeable, professional, and truly committed to making the buying process as smooth as possible. They kept me informed every step of the way, addressing my questions and concerns promptly and with clear guidance

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Rihanna Ashworth

Lovely, informative and very knowledgeable. Great help as a first time buyer

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Ryanwilby109

Excellent service from the start. Always engaged, always up to speed and always answers her phone or calls you back. The agent even went above and beyond by contacting our onwards purchase agent to help us secure another offer to get the property. Refreshing to see such good service from an estate agents. Well done and more of the same!

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Fiona Marsay

The whole process from start to finish…

The whole process from start to finish was very smooth and organised. Both our sales negotiator and sales progresor were great and kept in touch and always called back if unavailable.
We exchanged contracts fairly quickly and I believe their efficiency helped in this process.

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C Corri

Joanna was great and managed to pull together our house purchase after both our and our Seller's circumstances changed. She returned calls promptly and her colleagues were also very helpful.

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ydFitch38

After struggling to sell my property on ASPC I tried express estate agency who post your property on a number of different selling sites, rather than just the one.
After a month I had a viewing and sale the next day. Couldn’t be happier.

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Sam

Great service on the negotiating side

Anderson was the sales negotiator and he was super! From making an offer to it be being accepted, it took no time at all, it was dealt with and wrapped up within the same day.

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Asad Hussain

A smooth and pleasant experience. My first time purchasing a property and I found it very easy to manage. Elliot was very friendly, put me at ease and did a brilliant job negotiating and sealing the purchase at a price I was willing to pay. Thank you Express.

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Velez349

This had been a great service and it was very easy.

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John Duckworth

Lucy was great

Lucy was great. Amazing communication, through the entire process, making evey step clear and always getting feedback from viewers, much better and smoother experience then with a previous estate agents.

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David Ryalls

Chantelle was very good. She knew her subject. She was also very professional. All the time she was also friendly.

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Westonn331

Quick and prompt sale with fantastic support. I had recomended the Agency already to my friend and she has been assisted. Thank you

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Wagdy

Express Agency spared no effort or…

Express Agency spared no effort or support till they sold my property. All the experience was smooth,helpful and professional. Especially, Frances David, she was the star of the whole experience. Thank you Frances for all your hard work.

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Elaine Woolley

Jamie Lee Anison was very helpful. She is lovely and makes me feel at ease. Which after a previous bad experience is a welcome relief. She keeps me in the loop with everything going on and I am very happy about that. I would definitely recommend Express Estate Agency.

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DarwinKemp1960

The Agent was a very helpful advisor, gave very good tips on what I can do with my property listing.

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Mark Carter

Express means express

My apartment was not getting the number and quality of views I hoped for through a High Street agent so I went with Express Estate Agency in the hope of accelerating the process. I was not disappointed - it sold at a fair price within the month. I felt supported throughout and the agent, Shane, definitely negotiated a better price than I could have achieved alone.

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Laura Webb

I’ve dealt with a different online estate agent previously and my experience was not good at all so when I saw a property I liked, I was initially reluctant to get involved based on this. However, I was very pleasantly surprised. This company were far more professional and competent. The person who has handled our offer so far was brilliant. He really listened to us and negotiated the deal between the two parties in a very professional manner. I would highly recommend and have had my faith in this type of business restored. Thank you.

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ktrjmd1963

House advertising and presentation pictures were very real and top quality.
Maintained weekly contact on advertising stats and followed up quickly to seek and provide viewers feedback.
Have no issues or regrets in choosing this company

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Kiara

Express Estate Agency

Richard and his team have been very good in dealing with my requests. Richard himself has been greatly helpful, in negotiating the sale of my house in Leeds and purchase of another in thankyou.

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Aaron Danquah

Aimee was instrumental in getting the offer over the line. Tremendous support and kept me informed all the way 👍👍

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Susan Richards

Selling of our home

Charmine from start to finish, kept us in touch with the progress on the sale of our home. His communication skills are good. He has good listening skills and goes the extra mile to ensure things run smoothly.

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Lesley Field

This Company have always handled everything from start to finish in a polite and professional manner. Elliott Wilson has dealt with my account with enthusiasm and extremely efficiently. With a positive outcome my sale was driven forward professionally and look forward to finalising within the timeframe of expectation. Well done and thank you so far!!

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Rosie C

Very positive experience

Very positive experience! From first point of enquiry down to making an offer! Ryan has been so helpful and friendly throughout the process, couldn’t have asked for more from him

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Dean Chidley

The whole crew were very helpful and achieved the result I wanted thanks all Dean

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Melanie

Would use again

Would use again, good communication, had Lucy Dyermond as my sales negotiator who was excellent, gave a direct number so could speak to her easily and resolved any issues quickly. She’s a credit to the agency

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JANET CARSON

Daniel Austin has been very helpful. He has been in constant communication with me and given regular updates on any progress with the viewings and sale of my house. Nicole Bradburn saw my sale through to the end. She was very helpful and kept me well informed. I was very pleased with the service I received

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Kirsty Lauder

Ryan was very helpful with the sale of…

Ryan was very helpful with the sale of a property, kept in touch frequently and was very quick with any questions and queries

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Jeanette Gill

Natasha was brilliant! Very responsive and was excel at keeping us updated on what was happening. We received emails with detailed analytics of what was happening with our property.
Best of all, we received an offer within 2 weeks of the property being on the market - we had been with other agencies previously but would most certainly recommend EEA. Natasha was outstanding.

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Huw Jewett-thomas

Thank you Express Estate Agency on the…

Thank you Express Estate Agency on the completion of my recent sale. I have to say Carmine was a great help throughout the whole process keeping me informed all the time. I would recommend Express but especially Carmine.

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Norma DAVIES

If you want the best, go Express!

We had a viewing and offer within 2 weeks with Express! The service was fast, super efficient, and we were kept informed constantly. We are thoroughly pleased and can't recommend Express highly enough. Huge thanks to Express and Anderson Bailey for your hard work, you made a fretful process seem effortless. You could certainly teach a few high street estate agents (who claim to be the best, and in business a lot longer) a thing or two! If you want the best, go Express!

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Danuta Chłopek

Richard is professional agent

Richard is professional agent. Hi very fast start prepare paperwork and contact with seller. Good job.
Thank you.
Kind regards
Danuta

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Halime Plaka

Five Star agency

You guys made my dream of buying my first property come true.I would like to thank you,especially Lucy from Express estate agency .She made the process easy and less stressful for me.

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Eleanor Salter

Very efficient service

Communication was very quick and I liked the regular texts with updates and reminders

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RDD

A very positive experience

Estate Agent Shane communicated with me every step of the way. He was professional, knowledgeable, and responded in an efficient, kind and friendly manner to any queries I had throughout the process.

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Helen Fitzpatrick

James Latham

James Latham - an absolute top asset to your company! An absolute pleasure to deal with. James went through absolutely everything that we needed to know & more. Very professional , knowledgeable & friendly. He couldn’t have done any more for us.
Thank you so much James!!

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Mark Alexander

Thank you Richard Brogan

Wow, very impressed with the service from Richard Brogan and Express Estate Agency. They really showed up the high street agents with their speed and professionalism. I would definitely recommend.

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Christine Brackley

1st choice for selling. There is always someone to contact and…

There is always someone to contact and get an update. Kept in the loop at all times. Very pleasant people to deal with and they get results! I would certainly go with them again.

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Maria

Lola was brilliant

Lola was brilliant! I’m not the most decisive of people and she was always happy to debate pros and cons, never rushed me or put any pressure on and really had my best interests at heart. She is very skilled at what she does and I would highly recommend her.

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bernard benbow

Elliot has been very professional and…

Elliot has been very professional and friendly he constantly gave me up dates ,I was very impressed on how many viewings he goes me especially the last one which paid off

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